Frequently Asked Questions
Everything you need to know about shopping with Joe's Sporting Goods.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Expedited 2-day shipping is also available at checkout for urgent orders.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to print a prepaid return label. Items must be unworn, unwashed, and have the original tags attached.
Are your jerseys and apparel officially licensed?
Yes, all products sold at Joe's Sporting Goods are 100% authentic and sourced directly from official brand partners and licensed manufacturers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my high-performance activewear?
To preserve the technical properties of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the final stage of checkout.